Affordable Company-Wide Pricing

Keep everyone on the same page with one simple annual fee.

Forget about per-person or per-location charges—Dine Aware offers straightforward company-wide pricing. Choose a plan and features that fit your needs and budget to unlock a comprehensive food allergy strategy to elevate safety, the guest experience, and minimize your risk.

1 Company-Wide Standard Reduced Risk Tools + Resources Affordable


*This is a paid add-on feature — for more information see ‘Compare Plans’. | ⁺⁺Up to 3 Dine Aware Events are included, subject to availability | All prices are $USD.

See All Features ⤸

COMPARE PLANS

Features The 25 The 100 The 500
Courses
Dine Aware™️ Back of House
Food allergy awareness and cross-contact prevention in the back of house are critical elements of creating exceptional guest experiences. Learn more about Dine Aware Courses.
Dine Aware™️ Bartender
Knowing that food allergies apply to beverages too (not just food) is why bartenders, guided by Dine Aware standards, create safer and more enjoyable experiences and drinks for guests. Learn more about Dine Aware Courses.
Dine Aware™️ Dishwasher
Dishwashers/stewards are an important part of the team and play a big role in preventing food allergy reactions due to cross-contact in sanitization. Learn more about Dine Aware Courses.
Dine Aware™️ Host
The dining experience usually starts with the Host They can make or break a guest’s experience by how well they can communicate your food allergy standards from the beginning of the guest's experience. Learn more about Dine Aware Courses.
Dine Aware™️ Front of House
Front of House helps guests with informed ordering decisions, delivering safer service and putting the guest at ease which all leads to creating unforgettable and safer service experiences. Learn more about Dine Aware Courses.
Dine Aware™️ Manager
Managers lead by example, guiding their teams to deliver outstanding service and experiences, with the help of the Dine Aware standards. Learn more about Dine Aware Courses.
Dine Aware™️ Refresher
After your employees complete one of the 6 Dine Aware certificate courses they will have instant ondemand access for 12 months to a video Refresher course to help remind them about important Dine Aware principles (*for valid plans).
Guides + Templates
Get Started Guide
A quick reference guide on how to get started with implementing Dine Aware and onboarding employees into their respective courses.
Communication Templates
These easy-to-use, editable email templates help you inform employees about Dine Aware and share their course login links and instructions.
Allergen Reference Guide
This is an ondemand reference guide of the 14 food allergens/intolerances that are covered in the relevant courses.
Dine Aware QR Code for Assets
We provide a QR code for your digital or printed menus and marketing assets to help you explain to customers what Dine Aware is, what to expect from companies that use Dine Aware, and our disclaimer.
Leaders
Leadership Dashboard
The leader's dashboard provides your team with all the information and instructions needed to assign courses and implement Dine Aware in your business.
Resource Hub
The Resource Hub on the leader's dashboard offers tools and resources (based on plan tier) for your implementation/HR personnel to help elevate your company's safety standards and guest experiences.
Safer Service Tools
30-Day Safety Sprint
This downloadable 30-day food allergy safety sprint will help teams improve safety protocols by identifying risk areas. Each day will provide an opportunity to close safety gaps, discuss policy suggestions with leadership, and increase the team's overall understanding.
Safer Service Employee Evaluations
These are on-the-job performance templates you can download and use to identify areas of improvement or celebration for every front and back of house employee.
Dine Aware's Never Rules In-Shift Exercise
This in-shift exercise reinforces Dine Aware's exclusive 'Never Rules'—five easy-to-remember principles for safer service, applicable for any type of dietary restriction.
Safer Service in Seconds Videos
This growing catalogue of on-demand, bite-sized demo videos reminds employees how to prevent cross-contact. Employees will have instant access for 12 months after completing their certificate course (*for valid plans).
Prepared + Aware Company Self-Audit
To create a company-wide standard for informed experiences and accommodation of dietary restrictions, you need to know what is possible. This self-audit assessment guides your executive team through every section of the front and back of the house to help evaluate what you can and can't safely accommodate.
Safer Service Products
Safer Service Posters
These are a series of posters that serve as quick, at-a-glance reminders for employees about cross-contact prevention and safer service protocols.
Events
Online Safer Service Events/Webinars
These exclusive webinars, workshops, and guest speakers are presented by industry experts to provide deeper insights into dietary restrictions for our partners. Dine Aware events are either paid, discounted, or included based on your plan tier.
Implementation + Support
Annual Standards Implementation Check-Up Support Call
This support call provides an annual check-up to ensure your Dine Aware standards implementation is on track and effective.
Bi-Annual Standards Implementation Check-Up Support Call
This support call provides a check-up twice per year to ensure your Dine Aware standards implementation is on track and effective.
Customization (*paid feature)
Branded Employee Login Page
Customize the employee login page with your brand's logo, messaging and design to create a familiar and cohesive experience for your team.
Integrated Brand Images/Videos/Audio
Enhance training with integrated brand-specific images, videos, and audio to emphasize food allergy importance and your company's standards.
Integrated SOPs
Incorporate your company's Standard Operating Procedures (SOPs) directly into the training, ensuring employees understand and adhere to your specific protocols.
Paid Add-Ons
Monthly Completion Reports
Get clear visibility with monthly reports showing which employees have completed their certificate course and which have not. Boost accountability and performance with this essential add-on. This paid add-on is $119/year *per location.
Event Discounts
Enjoy exclusive discounts on Dine Aware events, including webinars, workshops, and guest speaker sessions. Expand your team's expertise while saving on costs.
Product Discounts
Receive special discounts on Dine Aware products and services. Save on essential tools and resources to support your training and implementation efforts.
Annual Employee Limits
Up to 25 employees
Train up to 25 employees annually. Ideal for single-location businesses seeking to build a foundation in food allergy awareness.
Up to 100 employees
Train up to 100 employees annually. Ideal for up to 5 locations. Perfect for multi-location businesses needing company-wide training and resources.
Up to 500 employees
Train up to 500 employees annually. Ideal for up to 20 locations. Best for larger companies requiring company-wide training and advanced resources for all locations and brands.
Annual Price $249 $799 $1899

Most Common Questions

    • Dine Aware Dashboard: When you complete your purchase you will immediately be redirected to a page outlining next steps to access the dashboard, billing portal and how to get support.

    • Dine Aware Dashboard: When you complete your purchase you will immediately be redirected to a page outlining next steps to access the dashboard, billing portal and how to get support.

    • Monthly Completion Reports: We will be in touch to with setup instruction and next steps.

    • Annual Support Call: We will be in touch to schedule your Annual Support Call.

    • Discounts: We wil be in touch to provide information about product and event details and discounts.

    • Dine Aware Dashboard: When you complete your purchase you will immediately be redirected to a page outlining next steps to access the dashboard, billing portal and how to get support.

    • Customization: We will be in touch with a quote if your company wants to add customization to the courses.

    • Monthly Completion Reports: We will be in touch to with setup instruction and next steps.

    • Bi-Annual Support Call: We will be in touch to schedule your Bi-Annual Support Calls.

    • Posters and Events: We will be in touch with delivery and scheduling details.

    • Discounts: We will be in touch to provide information about product and event details and discounts.

  • By including brand customization, you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

    Get in touch with your customization needs and we can provide you with a quote.

  • All of Dine Aware’s training foundational elements will always remain intact. But by including brand customization you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

    Our customization services range from embedding assets you already have, to providing full onsite production.

    Get in touch with your customization needs and we can provide you with a quote.

  • That depends on the level of customization you choose. If you want to incorporate basic images and assets you already have available, generally speaking, that takes about 14 business days.

    Larger-scale customizations that involve production, scripts, travel, etc. are usually 12 - 16 weeks from pre-production to post.

    Get in touch with your customization needs and we can provide you with a quote.

  • For companies that subscribe to either The 100 or The 500 plans, employees will have access to our Refresher course they can access any time over the next 12 months.

    Once an employee completes a Dine Aware certificate they will have access to a Refresher course that highlights and reinforces important Dine Aware standards and training concepts.

    This helps keep Dine Aware front of mind for your employees.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

    The subscription needs to be active and in good standing.

  • After they complete their certificate, any time they want within a 12-month period.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

    The subscription needs to be active and in good standing.

  • Once employees complete their certificate course they will automatically be provided details about how to access the Refresher.

Billing Questions

  • All prices on our website and products are in $USD.

  • At present, we do not have a free trial. If you are interested in learning more about Dine Aware book a Demo for comprehensive insight and answers your questions about our training and solutions.

    You can also check out our Testimonials page to see what other companies and employees think about Dine Aware.

  • We’ve developed plans that work for any size company and it’s important to pick the plan that is right for you. If you do go over you will be charged $15/person

  • The pay-as-you-go allows you to purchase courses one at a time. This is a good option for very small teams with less than 25 employees annually who just need our core training.

    Our annual plans help train larger sized teams and who require more comprehensive support resources.

  • Yes, we offer discounts to a Nonprofit organization.

    Get more information and apply here.

Usage Questions

  • We’ve developed plans that work for any size company and it’s important to pick the plan that is right for you.

    If you do go over you will be invoiced $15/person.

  • There is no employee limit. We can accommodate companies of every size.

    For more information about The Unlimited - Enterprise Plan and services please get in touch.

  • Yes, and we are adding more regularly. If you have a question about a specific language, please get in touch.

Courses + Features

  • One of the most important elements of a successful food allergy safety strategy is to ensure that there is one company-wide standard for all employees. Our six (6) Dine Aware courses have been designed for the entire front and back of house teams.

    You can learn more about our Dine Aware: Manager, Front of House, Back of House, Bartender, Host and Dishwasher courses here.

    Remember everyone has a part to play in food allergy safety.

  • The audio, onscreen text, and quizzes are in English. However, the courses have been subtitled in a number of different languages. If you have a question or suggestion about adding a language please get in touch.

  • The Get Started Guide helps Owners, Managers and HR get their employees training quickly and easily. The guide also provides quick reference tips and resources to help make the implementation process smooth and successful.

  • Our Resource Hub provides Managers with a number of exclusive access resources to help implement and reinforce Dine Aware training. We also provide resources that help your company assess accommodation options, and employee performance relating to Dine Aware and provide you with important knowledge and information to know what and how to communicate with about protocols to employees and guests.

  • For companies that subscribe to either the ‘Mains’ or ‘All The Courses’ plans, employees will have access to our Refresher course they can access any time over the next 12 months.

    Once an employee completes a Dine Aware certificate they will have access to a Refresher course that highlights and reinforces important Dine Aware standards and training concepts.

    This helps keep Dine Aware front of mind for your employees.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

  • The 500 Plan includes Safer Service in Seconds video demo catalogue. These are micro demos that visually show staff best practices for cross-contact prevention.

    **This is a new Dine Aware feature that is in beta (access may be limited).

  • By including brand customization, you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

    *This is a paid add-on feature for The 500 Plan.

  • The 500 Plan includes a company-branded landing/login page for employees. This allows companies to customize the welcome message.

    Custom landing pages can be unique to brands or locations.

    *This is a paid add-on feature for The 500 Plan

  • Available for 100 and The 500 Plans, you can add monthly progress reports so Managers or HR can track employee completion.

    *This is a paid add-on feature for The 100 and 500 Plans.

  • The 25 Plan:

    • Up to 25 employees annually.

    The 100 Plan:

    • Up to 100 employees annually.

    The 500 Plan:

    • Up to 500 employees annually.

    ENTERPRISE

    *Note: Overages are $15/pp